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Yes, we provide complimentary on-site parking for all our guests. Our parking area is secure, well-lit, and conveniently located near the rooms.

There's no need to register your vehicle separately—parking is included with your stay at no extra cost. We have ample space for cars, and accessible parking spots are available upon request.

We love pets, but we have a no-pet policy in our standard rooms to ensure comfort for all guests, particularly those with allergies.

However, we can make exceptions for service animals with proper documentation. Please contact us in advance if you'll be traveling with a service animal so we can ensure we have an appropriate room available for you.

We offer a flexible cancellation policy to accommodate changing travel plans:

• Free cancellation: Up to 48 hours before your scheduled check-in time
• Late cancellation: Within 48 hours of check-in, the first night's stay will be charged
• No-show: Full cost of the reservation will be charged

For special events or peak periods, different cancellation terms may apply. These will be clearly stated at the time of booking.

Yes! We have spacious family rooms specifically designed for families traveling with children.

Our family rooms feature:

• Two queen beds (sleeps up to 4)
• Extra space for play or luggage
• Child-friendly amenities available upon request
• Children under 12 stay free when sharing with parents

We also offer baby cots and extra beds (subject to availability) for a small additional charge. Please request these when booking.

You can book a room with us in several ways:

1. Online: Use the booking form on this page for the fastest response
2. Phone: Call us at (07) 3281 2633 during reception hours
3. Email: Send your inquiry to info@ipswichcitymotel.com
4. In person: Visit our reception at 86, Warwick Rd, Ipswich QLD 4305

For same-day bookings, we recommend calling us directly to check availability. We require a credit card to secure all reservations, but you won't be charged until check-in (unless it's a non-refundable rate).